NETCAST BPO creates solutions that put you where your customers are!

PHONE

Inbound, Outbound and Blended environments including SMS text and interactive voice reponse (IVR). NETCAST BPO’s team of talented specialists maximize every customer call. Providing a best of breed experience based on your company’s unique brand!

EMAIL

Our email solutions offer excellent turn around times combined with outstanding customer service experience.

CHAT

Go beyond your web page presence, offer a live chat feature directly linked to our professional specialists trained to drive revenue and customer satisfaction.

WEB – HELP

Utilize our Oracle technology to reach out to consumers who have stopped by your site in real-time as they are looking to buy or for help, but opted out of the self service option These customers leave your business for a reason, let our specialists find out and convert those customers!